Frequently Asked Questions

1. What size should I order?
We recommend checking the Size Guide on the items page for detailed measurements and specific fit notes - All items are bespoke, check every items Size Guide first/

2. How long does shipping take?
UK orders typically arrive within 2–4 business days. International shipping times vary by location — see our Shipping Policy for full details.

3. Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times are calculated at checkout based on your location.

4. Can I return or exchange an item?
Absolutely. We accept returns within 30 days of delivery as long as the item is unworn, with tags, and in its original packaging. see our return and refund policy for full details

5. Are your products unisex?
Yes — many of our pieces are designed with a unisex fit. Refer to product descriptions and our size guide for specific details.

6. How should I care for my clothing?
Most items are machine washable at low temperatures. Always check the care label inside your garment or item description for the best results.

7. How do I contact customer support?
Email us anytime at support@giovanniclothing.co.uk. We aim to respond within 24 hours.